Quality Service

Quality Service

We believe what customer need is an efficient, reliable and excellent solution, In addition to good quality products, good service is more important.
 

Pre-sale Service

The sales engineer in Great Simple, are all with years of experience and professional backgrounds. In the mean time, we have accumulated rich experience and information in the field of equipment application. To communicate with our sale engineer, you can have the best choice depending on your requirement. Great Simple has it’s own professional laboratory which can provide simulated tests, the test result can be provided to customers for their reference to help them to choose the best suitable items.

 
In-sale Service

Great Simple executing the responsibility of project manager, in charge of order tracking and one to one service.

 
After sale Service

Great Simple own an excellent international after sale service system and team, adhere to “ customer satisfaction”, provide the best service to customer, we promise:

1.      Our company provide technology support for free according to customer’s requirement.

2.      For any questions please ring our 24-hour service hotline,  our professional engineer will give you an answer within 1 hour.

3.      Arrange professional technicians for door to door service if there is any problem require to be solved on site.

4.      Item upgrade service: As the continue of the item’s innovation and upgrade, we will keep our customer informed as soon as possible.

5.      We will set up archival for our customer with their requirement and our technical solutions etc, in order to provide an efficient and quality service to our customer.

6.      Service hotline: +86-760-87957188, 13318966888.